Applied Net 2025 was the biggest and most dynamic yet, with over 4,500 attendees, packed sessions, and a visible sense of momentum. The event theme, “The Intelligent Insurance Era”, captured the industry’s growing appetite for smarter, faster, and more connected operations.
As a Silver Sponsor, Coventus proudly featured vBots, our trusted automation solution for insurance agencies driving conversations around operational efficiency, freedom from busywork, and scalable insurance operations, all while highlighting the future of compliance-driven innovation.
Our theme, “Time is Money. Save Both.”, resonated deeply throughout the event as a shared mindset. From the opening day to the final session, attendees wanted to see how AI-powered automation could free their teams, streamline workflows, and deliver measurable impact.
The Conversations That Shaped the Event
AI Everywhere
AI took center stage at this year’s event. Nearly every session, showcase, and side conversation revolved around one theme: using intelligent systems to streamline operations, elevate client service, and unlock new possibilities.
“It felt like drinking from a fire hose, so much AI innovation everywhere,” one attendee said, capturing the mood perfectly.
Vendor Selection and Trust
Agencies weren’t just asking what AI can do. They wanted to know who they can trust to deliver it safely and effectively.
Questions like “How is the AI trained?”, “Does it access our data?”, and “How secure is it?” were consistent across the floor.
Security, transparency, compliance, governance and reliability are now top decision criteria for agencies exploring automation.
Applied’s Direction
Applied addressed major operational pain points, particularly around Applied Recon(AI-powered accounting automation), Applied Book Builder signaling a move toward unified, smarter, and more integrated platforms.
Automation at the Edge of a New Era
If there was an undercurrent that connected every discussion at Applied Net 2025, it was this: Automation is moving from a competitive advantage to a business essential.
For years, agencies viewed automation as a distant goal, something to consider when time or budget permitted. That mindset is shifting. Today, there’s a growing urgency to act. Automation now sits at the core of agency modernization, not as a luxury, but as a response to mounting demands for speed, accuracy, and scalability.
From Isolated Tasks to Intelligent Ecosystems
The story is no longer about speeding up repetitive work. It is about creating connected systems where automation links departments, systems, data sources, and people into one continuous flow of work that learns and improves over time.
That shift was visible across conversations and demos at Applied Net 2025. Attendees weren’t just asking how to automate, they were asking how to orchestrate smarter operations:
- Smart Renewals that trigger automatically, keeping coverage continuous and clients confident.
- Self-Validating Reconciliations that ensure accuracy without manual review.
- Proactive Cancellations that notify clients before service gaps appear, preserving trust & transparency.
This is the future of insurance automation, and with vBots, Coventus is helping agencies move from manual effort to intelligent orchestration.
Key Takeaways from the Intelligent Insurance Era
1. Efficiency and Scalability Drive Every Conversation
Agencies want to move faster without increasing compliance risk or headcount. Operational efficiency remains the single biggest driver for new technology adoption.
2. People + Automation = Success
As discussed in The Future of Insurance panel, successful agencies aren’t replacing people, they’re amplifying them. When automation handles the repetitive, people focus on relationships and growth.
3. AI enables scale with precision and control
The momentum around AI adoption is evident across the industry. Agencies are moving from curiosity to execution, asking not “if” but “how fast” they can embed automation into their core workflows.
From Curiosity to Conversations
The vBots booth became a genuine learning hub. More than 200 live demos showcased how intelligent automation transforms day-to-day work, from Policy Renewals to Notice of Cancellations to Document Retrieval, Requoting, and Direct Bill Reconciliation.
Half of those who experienced a demo signed up for follow-ups, a strong indicator of authentic interest.
Even better, visitors brought their colleagues and friends to our booth, saying, “You have to see what vBots is doing.”
Many wanted to understand not just what automation could do, but how it actually works:
- “Does the bot need to be managed by a person?”
- “Can it be customized for our AMS?”
- “How does it protect our data?”
This outcome-first curiosity validated our message perfectly, that vBots delivers practical, secure automation designed for insurance agencies.
Panel Highlights: The Future of Insurance
- Extract and validate data in real time
- Automate high-volume AMS workflows
- Turn manual operations into scalable, insight-driven systems
Automation is no longer just about saving time,” Mark shared. “It’s about unlocking capacity and compounding efficiency, giving agencies the power to do more with what they already have.
The panel emphasized that while insurance remains a relationship-driven industry, technology now strengthens those relationships by removing operational bottlenecks.
Applied Net 2025 showed that AI and automation are converging to define the next chapter of insurance operations.
For vBots, that means evolving into a multi-functional automation partner capable of bridging data, intelligence, and operations.
Our focus areas for 2026 include:
- Advancing toward Agentic AI, where systems act autonomously within workflows.
- Elevating the customer experience through proactive, intelligent automation.
Intelligent automation was the loudest headline at Applied Net 2025.
Every session, panel, and conversation pointed toward one clear direction smarter, faster, and more connected agency operations powered by automation.
With vBots, we’ve been helping agencies achieve this level of efficiency for years.
As the industry steps into the Intelligent Insurance Era, we’re continuing to build solutions that make automation accessible, measurable, and built for real agency outcomes.
