How Workflow Automation Elevates the Client Experience, not Just Efficiency
The best insurance agencies do not just run smoothly behind the scenes. Clients can actually feel it. They’re fast to respond, clear…
Save hours spent creating policy records, populating
mandatory fields, and configuring CSR24 access.
Manually setting up client access for portals like CSR24 is a repetitive task that often causes onboarding delays and a fragmented client experience. Our intelligent assistant extracts new policyholder details and automatically creates their accounts, configures permissions, and sends credentials, ensuring a faster onboarding process for clients.
Extracts validated client and policy information from the AMS.
Checks that all mandatory fields are complete and meet agency standards for new account creation.
Sets up CSR24 portal access, assigns default permissions, and generates login credentials.
Alerts assigned CSR, sends email to clients with portal login credentials.
Creates complete client and policy records without manual data entry.
Configures client portal access with proper permissions and credentials.
Ensures all mandatory fields are complete before creating CSR24 accounts.
Enables clients to access and download their documents and certificates without needing manual intervention.
Applies agency standards for account structure, naming, and field requirements.
Sends emails to new clients automatically with respective login credentials.
Platforms
Carriers
Our intelligent assistant automates extracting client data from your AMS, creating the user profile in CSR24, and assigning specific permissions.
By eliminating manual data entry, our intelligent assistant cuts account setup time, allowing your team to provide clients with faster access to account and policy details.
Yes. Our intelligent assistant is designed to process hundreds of account setups simultaneously, ensuring no client is left waiting for portal access.
If our intelligent assistant encounters missing data in your management system, it will automatically flag that account and send an alert to your team.
Once the account is successfully created, our intelligent assistant sends an email to the client with secure login details.
“Automation freed our licensed staff to focus on what matters - clients.”
“Adapting the bot has helped us save time. It's made the process more efficient.”
“Allowing the bots to streamline the process allowed our team to focus on the client side of the business.”
“You will not look back when you see the time you are giving back to your staff to invest in other areas of your agency. ”
“It's like adding a full-time employee without the extra hire.”
“vBots saved 60% of my time on reconciliations.”
“Go for it. Do not delay. It is definitely going to give you some time back in your day.”
The best insurance agencies do not just run smoothly behind the scenes. Clients can actually feel it. They’re fast to respond, clear…
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Run Your Agency Operations with Intelligent Assistants vBots x HawkSoft Webinar | June 10, 2026 Watch Webinar Fill out the form to…