Blog
vBots at the 2026 HUG National Conference: What We Heard, What We Showcased, What We Learned
Published on: April 15, 2026 The 2026 HUG National in Arlington, Texas, was one of those events that live up to what HawkSoft calls…
CSR24 Account Setup
Effortless Account Setup. Faster Onboarding.
Configure CSR24 access instantly
Save hours spent creating policy records, populating
mandatory fields, and configuring CSR24 access.
CSR24 Account Setup Automation
Manually setting up client access for portals like CSR24 is a repetitive task that often causes onboarding delays and a fragmented client experience. Our intelligent assistant extracts new policyholder details and automatically creates their accounts, configures permissions, and sends credentials, ensuring a faster onboarding process for clients.
How it Works
Retrieve Client Data
Extracts validated client and policy information from the AMS.
Validate Account Information
Checks that all mandatory fields are complete and meet agency standards for new account creation.
Configure CSR24
Sets up CSR24 portal access, assigns default permissions, and generates login credentials.
Send Notification
Alerts assigned CSR, sends email to clients with portal login credentials.
Key Features
Automated Account Creation
Creates complete client and policy records without manual data entry.
CSR24 Portal Setup
Configures client portal access with proper permissions and credentials.
Data Validation
Ensures all mandatory fields are complete before creating CSR24 accounts.
Self-Service Readiness
Enables clients to access and download their documents and certificates without needing manual intervention.
Compliance Checks
Applies agency standards for account structure, naming, and field requirements.
Automated Notifications
Sends emails to new clients automatically with respective login credentials.
Integrations & Supported Systems
AMS
Platforms
300+
Carriers
Multiple Sources
Realized Impact
30k+
Accounts Created Automatically
500+
Hours Saved
98%
Straight-through Processing
Frequently Asked Questions
Our intelligent assistant automates extracting client data from your AMS, creating the user profile in CSR24, and assigning specific permissions.
By eliminating manual data entry, our intelligent assistant cuts account setup time, allowing your team to provide clients with faster access to account and policy details.
Yes. Our intelligent assistant is designed to process hundreds of account setups simultaneously, ensuring no client is left waiting for portal access.
If our intelligent assistant encounters missing data in your management system, it will automatically flag that account and send an alert to your team.
Once the account is successfully created, our intelligent assistant sends an email to the client with secure login details.
Find How Insurance Agencies Scale with vBots
“Automation freed our licensed staff to focus on what matters - clients.”
“Adapting the bot has helped us save time. It's made the process more efficient.”
“Allowing the bots to streamline the process allowed our team to focus on the client side of the business.”
“You will not look back when you see the time you are giving back to your staff to invest in other areas of your agency. ”
“It's like adding a full-time employee without the extra hire.”
“vBots saved 60% of my time on reconciliations.”
“Go for it. Do not delay. It is definitely going to give you some time back in your day.”
Latest Insights
Blog
How AI-Powered Automation Transforms Insurance Agency Performance
Published on: April 02, 2026 Imagine your agency on a Monday morning: people are logging into carrier portals to extract policy documents,…
Blog
Why Most Automation Pilots Fail and How to Prevent Failures
Published on: March 24, 2026 Introduction Across the insurance industry, the demand for automation solutions is accelerating. Most agency owners are looking…