Loan Documents Processing Automated Using Bots

Abstract

Coventus selected and implemented an efficient automation solution to process loan documents from folders, split the loan document based on document types and upload the document to nCino system. This automation solution reduced manual activities/effort and enabled them to focus on value added activities.

Client

Our client is a bank headquartered at Texas with over $1Billion in total assets. Operating since 2008, client provides deposits, loans, insurance, mortgage solutions, online banking, and merchant services.

Our client is listed in “2020 Best Workplaces” and their organization is certified for positive workplace culture.

Business challenge

Loan Administration team from the bank moves loan documents from folder to nCino system based on different document types. As a part of this manual activity, the loan documents are split into multiple files based on specific keywords and rules

Automation solution

The bank looks to automate this activity using RPA platform-based bot. Loan Administration-LDP-Bot developed as part of this automation initiative will include provisions to process loan documents from folders, split the loan document based on document types and upload the document to nCino system.
Key Information
Industry
Banking
Region
USA
Automation Platform
RPA
Process Scope
Loan Document Processing
Applications
RPA, nCino
Bot Usage Frequency
Daily
Transaction Volume
~ 30 Loan Records per month (It can vary month by month)
Productivity Hours Saved
4-5 Hours per day
Engagement Model
RPA as Managed Service – Analysis, Bot Development, Bot Deployment, Support & Bot Management
Engagement Duration
4 Weeks
Key Information
Industry
Banking
Region
USA
Automation Platform
RPA
Process Scope
Loan Document Processing
Applications
RPA, nCino
Bot Usage Frequency
Daily
Transaction Volume
~ 30 Loan Records per month (It can vary month by month)
Productivity Hours Saved
4-5 Hours per day
Engagement Model
RPA as Managed Service – Analysis, Bot Development, Bot Deployment, Support & Bot Management
Engagement Duration
4 Weeks
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